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UT Professor Rich Heyman Fired After Arrest at Pro-Palestine Protest
University groups see his firing as intimidation tactic
"...May 14, UT System Chancellor J.B. Milliken announced that 311 employees had been fired to comply with the ban.)..."

May 17, 2024 News Feature by Austin Sanders

The Off Beat: Porcelain Infuses Noise Rock with “Realistic Ambition”
Intense quartet launches self-titled debut on Feb. 16
"...narration of the FitnessGram Pacer Test to songs by 311 and Puddle of Mudd. “It’s not slowed and reverb,”..."

Feb. 9, 2024 Column by Carys Anderson

Day Trips & Beyond: February Events Roundup
Texas travel news and more
"...envelope and mail it to: Valentine’s Day Postmark, Postmaster, 311 W California Ave, Valentine, TX 79854-9998. The postmaster will..."

Feb. 2, 2024 Travel Post by Gerald E. McLeod

The Common Law
Neighborhood parking battles
"...city of Austin ordinances should contact Austin's nonemergency line (311)...."

Dec. 8, 2023 Column by Luke Ellis

Austin Law Department Argues City Council Can’t Stop Austin Police from Keeping Secret Files
Taylor trial addresses city’s G file policy
"...law in question begins. Coppola also pointed to Chapter 311 of the Code Construction Act, which offers guidance on..."

Oct. 25, 2023 News Post by Austin Sanders

Headlines / Quote of the Week
"...penalty for noncompliance – which can be reported via 311 – can be $1,000. Read more online...."

Aug. 18, 2023 News Feature

Stage 2 Drought Restrictions Begin as Highland Lake Levels Continue to Drop
Restaurants can only serve water upon request, new irrigation rules
"...penalty for noncompliance – which can be reported via 311 – is up to $1,000 per violation...."

Aug. 11, 2023 News Post by Lina Fisher

Local Street Sweeping Service Slows to a Crawl
The creek-friendly effort sees a staffing shortage
"...Austin residents can call 311 to make service requests for streets that need cleaning...."

July 7, 2023 News Feature by John Anderson

Headlines / Quote of the Week
"...to collect winter storm debris. No need to call 311, just make sure your pile is properly deposited at..."

March 24, 2023 News Feature

Chronically Understaffed Austin 911 Call Center Can't Handle Peak Call Times
This is 911, can you hold please?
"...the 911 call center is half-staffed, callers can call 311 to report non­emergencies. And this month, APD unveiled its..."

March 17, 2023 News Feature by Maggie Q. Thompson

Got Repairs or Debris Following the Ice Storm? Here's What to Do.
Who to call, where to go, and how best to get back to normal
"...routes based on the highest concentrations of calls. Because 311 is overwhelmed with the volume of calls, ARR suggests..."

Feb. 10, 2023 News Feature by Lina Fisher

The Common Law
Off-leash dogs take over Central Austin park?
"...want the off-leash dog activity to stop can call 311 to report the issue...."

Feb. 10, 2023 Column by Luke Ellis

Headlines / Quote of the Week
"...priority is clearing roadways and sidewalks. You can call 311 to inform the city of downed trees on paths..."

Feb. 10, 2023 News Feature

Mayor Apologizes for Lack of Communication as 120,000 Austinites Are Still Without Power
Austin Energy "cautiously optimistic" about power restorations
"...soon on the ARR website, but people should call 311 in the meantime to report tree damage...."

Feb. 3, 2023 News Post by Lina Fisher

Power Won’t Be Restored Fully In Austin Until Friday Evening
Slow restoration efforts continue as storm drags on
"...debris pickup will resume today, and residents can call 311 for help rather than moving downed limbs themselves. Cold..."

Feb. 2, 2023 News Post by Lina Fisher

Has Austin Resource Recovery Found a Solution to Its Chronic A/C Problem?
Taking the heat off local garbage collection trucks
"...many residents take for granted. If a customer calls 311 to complain their house was skipped, ARR typically sends..."

Dec. 9, 2022 News Feature by Austin Sanders

Austin at Large: What’s Public, What’s Private
Power and parks: My conflicting views of privatizing public services and spaces
"...customer care for all the other utilities and the 311 call center, which is probably for the best from..."

Dec. 2, 2022 News Column by Mike Clark-Madison

Big, Contentious Austin Energy Rate Hike Finally Arrives at Council
Power for the people?
"...include disputes about employee head counts in the city's 311 call center (which AE pays for); the size of..."

Nov. 25, 2022 News Feature by Lina Fisher

Four-Legged Housemates
"...nor spayed/neutered – they also weren't microchipped. They called 311, and got an animal protection officer to arrive by..."

Nov. 8, 2022 Postmarks

The Most Memorable Moments of Levitation’s Saturday and Sunday
Die Spitz, L7, and the Pinky Rings as Fembots
"...and a cloudy remix of his own collaboration with 311’s Nick Hexum found simultaneous head bobs. Hazily waving a..."

Oct. 31, 2022 Music Post by Kriss Conklin

The Common Law
Dangerous, aggressive dogs
"...Animal Protection program). In Austin, it's recommended you call 311 to report aggressive animals that are a public safety..."

Oct. 7, 2022 Column by Luke Ellis

Austin’s Animal Shelters Struggle to Uphold No-Kill Reputation in the Face of Overcrowding
How overcrowding and mismanagement of Austin Animal Center and Austin Pets Alive! have them struggling to keep up
"...information. If that turns up nothing, a call to 311 will connect you to an animal protection officer who..."

Aug. 5, 2022 News Feature by Lina Fisher

Five Gallery Shows for Your Summer Eyes
Indoor visual art brings the light, eschews the heat
"...10am-6pm; Sat., noon-6pm. Opening reception: Sat., June 25, 7-9pm. 311 E. Cesar Chavez, 512/477-1064. womenandtheirwork.org ART Ahead: Mindful Motions..."

June 24, 2022 Arts Column by Wayne Alan Brenner

The Far Out Is Having a Moment
Scrappy South Austin venue is building a major presence in the city’s live music ecosystem
"...though he was still waiting to check the city's 311 system for any complaints...."

May 13, 2022 Music Feature by Chad Swiatecki

Boiling Water Has Some Boiling Mad
Seeking a definitive end to annual occurrences, Council calls for external audit
"...and Emer­gency Man­age­ment. Residents with limited mobility could call 311 to request water delivery, and the city partnered with..."

Feb. 11, 2022 News Feature by Lina Fisher

Expectations and Explanations for the Boil-Water Notice
Plus, how to register for emergency alerts if you didn’t get one
"...to do so, those with limited mobility to call 311 to request water delivery, and say they have partnered..."

Feb. 7, 2022 News Post by Lina Fisher

Opinion: Who Pays $278 Million: Austin Taxpayers or Private Developers?
Council should not vote to divert city tax dollars to the south shore property owners
"...in the reasonably foreseeable future" (Texas Tax Code Sec. 311.003(a)). Given Austin's booming economy and the incredible value of..."

Feb. 4, 2022 Column by Bill Bunch

Austin at Large: We’re Not Making More Land
Showdown at the Batcave Part 3: What’s the return on this $277 million investment?
"...to tell you that the Texas Tax Code, Chapter 311 (enacted in 1987), says no such thing? You can..."

Jan. 14, 2022 News Column by Mike Clark-Madison

Headlines / Quote of the Week
"...this scam, you should file a police report (via 311 or ireportaustin.com) and notify your card issuer...."

Jan. 7, 2022 News Feature

Omicron Rising in Austin
Amidst latest surge, one in three Austinites getting tested is positive for COVID
"...local health officials to report their results by calling 311...."

Jan. 7, 2022 News Feature by Beth Sullivan

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