Blue Owl Brewing
Cable Beef
RECEIVED Tue., May 22, 2012
Dear Editor,
Got a beef with your cable company? Where do you go? Nowhere – except the courts, thanks to the bipartisan Texas legislators’ "screw you consumers bill" Senate Bill 5 79th (2) that stripped consumers of the right to file a complaint.
The Texas Legislature gave Texas regulators rights to grant cable companies – like Time Warner – to operate (forever and ever) and stripped consumers (forever and ever) of the right to file complaints against the same cable companies.
As an Austinite, I cannot file a complaint against Time Warner, thanks to legislation my Representative, Mark Strama, voted for.
Texas regulators later kicked consumers in the gut with a tax-paid website and tax-paid employees telling consumers and legislators we could file cable complaints at the Federal Communications Commission. That’s BS – cable consumers can’t have billing/service complaints processed at the FCC. These Texas regulators are supposed to provide consumers and legislators accurate info. Instead, your tax-paid employees proudly provided for years inaccurate, misleading, and (golly!) not true info to consumers and legislators.
Shout out to your state legislator: You want a formal process to file a complaint against your cable company in Texas if your cable company is given the right to operate by the Public Utility Commission. Otherwise, lay back and enjoy the bipartisan "screw you consumers" policy state Democratic and Republican legislators voted for.
Shout out to your state legislator: Texas regulators have been caught red-handed in misleading us. If they mislead consumers and legislators about cable issues, what in the world will they do about electric issues in the next legislative session?
Got a beef with your cable company? Where do you go? Nowhere – except the courts, thanks to the bipartisan Texas legislators’ "screw you consumers bill" Senate Bill 5 79th (2) that stripped consumers of the right to file a complaint.
The Texas Legislature gave Texas regulators rights to grant cable companies – like Time Warner – to operate (forever and ever) and stripped consumers (forever and ever) of the right to file complaints against the same cable companies.
As an Austinite, I cannot file a complaint against Time Warner, thanks to legislation my Representative, Mark Strama, voted for.
Texas regulators later kicked consumers in the gut with a tax-paid website and tax-paid employees telling consumers and legislators we could file cable complaints at the Federal Communications Commission. That’s BS – cable consumers can’t have billing/service complaints processed at the FCC. These Texas regulators are supposed to provide consumers and legislators accurate info. Instead, your tax-paid employees proudly provided for years inaccurate, misleading, and (golly!) not true info to consumers and legislators.
Shout out to your state legislator: You want a formal process to file a complaint against your cable company in Texas if your cable company is given the right to operate by the Public Utility Commission. Otherwise, lay back and enjoy the bipartisan "screw you consumers" policy state Democratic and Republican legislators voted for.
Shout out to your state legislator: Texas regulators have been caught red-handed in misleading us. If they mislead consumers and legislators about cable issues, what in the world will they do about electric issues in the next legislative session?
Gwen M. Rowling
